Developing a Business Plan that Drives Growth

Developing a Business Plan that Drives Growth

Planning is the very first thing to do in starting a business. Thus, it is one of the single most important things to do when having one. A business plan is a written report that describes in detail how a business venture defines its goals and its plans to move...
Dealing With Customer Complaints

Dealing With Customer Complaints

How to deal with difficult customers Dealing with difficult customers may not be the most enjoyable part of being a small business owner, but it’s a necessary one. Knowing how to handle complaints appropriately takes practice and professionalism. Here are some tips on...