How to deal with difficult customers Dealing with difficult customers may not be the most enjoyable part of being a small business owner, but it’s a necessary one. Knowing how to handle complaints appropriately takes practice and professionalism. Here are some tips on...
How to Create a Budget How to create a small business budget Budgeting might seem like a bore, especially for time-poor tradies and small business owners, it is crucial in ensuring long-term success. Here are five key steps to getting started with a simple budget for...
Regardless of whether your small business is a new or established one, marketing can play an important role in its success. Marketing can help you grow and retain your customer base, increase awareness and strengthen your brand. Here are five easy ways to market your...
How do I recover a business debt? Outstanding debts can stifle a business’ cash flow. However, spending time chasing unpaid invoices can distract business owners from their core functions. Generally, terms and conditions of trade will include a clause addressing...
4 questions to ask yourself before a website redesign According to Google’s Consumer Barometer, the internet is a key resource for finding local businesses. 80 per cent of Australians go straight to a search engine to look for a local business, and 55% use a website...
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